Why the payment failed?

I apologize for the frustrating situation. At the launch of our sale, our website was so inundated with customer traffic that was simply not able to keep up. I am sorry that we were unable to meet your expectations, but we are doing our best to provide every customer with great service for the remainder of the sale. If you have been unable to order, please clean the cookie, restart the browser and try again.

Thanks for reaching out to us. If you could not check out at this moment, please follow this steps to give it a try. 

1.Try cleaning the cookies, using another browser like google chrome.

2.Change with another devices (cell phone, computer or pad) to see if it works. 

3.Please also contact the bank for consulting if they accepts international charges.

4. If that doesn’t help, for any further questions, please provide us with a screenshot for it, the exact time, what devices and browser you use.

Please keep me posted and I will report your problem to IT team and they will make efforts to fix it.