Shipping

发布于:2024-08-27

1. Shipping Fee: Shipment within the U.S. Free shipping when orders over $49 or more after any discount codes and Coupons/Reward Dollars have been applied. Black Diamond and Legend members can enjoy free shipping on all orders.

2. Shipping Method: Optional logistics (USPS, UPS Ground, FedEx) are provided, the default logistics method is USPS, but you can also choose other logistics methods according to your needs. If you need to change the logistics method (UPS Ground, FedEx), additional logistics fees will be charged. The specific logistics fees depend on the region and the gross weight of the product, and you can choose the Signature Required service (charged).

Note: Black Diamond and Legend members need to pay the corresponding logistics fees if the shipping method is changed to UPS Ground or FedEx.

3. Warehouse Location: We have two warehouses in the USA, they are located in VA and AZ. We will arrange for delivery to the nearest warehouse according to your order address. We can only make a shipment inside the USA, we are unable to make an international shipment. 

4. Shipping Time: It usually takes 1~2 working days from your order created to be sent. 

5. Order Tracking: If you have registered an Olight account, you can track your orders in your account directly. You can also track the shipment through this link: https://www.olightstore.com/orderSearch.html. Please make sure your email address and order number are correct.

6. Change Shipping Address: Order information cannot be edited by customers after the order has been placed. Please contact the CS team at cs@olightstore.com or the online website chat before your order ships out.

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