How to process a warranty?

All products purchased from Olight come with a hassle-free warranty. You can find the precise warranty period of your product on the literature inside its box or on You can also verify the warranty period with our customer service team via the website online chat.  If your light was purchased from Olightstore and own an Olight account, you could apply a warranty case in your account by yourself.

Log in to your account——“view all orders"——"more details"——"After sales"——choose "Repair"——fill the blank——complete the application.

If your light was purchased outside Olightstore, please click this link: Contacts - Olight Official Store to submit the warranty form. Our customer service will get back to you 24h and help you to make it right.  Note: we can only process the warranty for the light purchased in USA, if your light was purchased in other countries, please contact your seller or email (contact@olightworld.com) to find a solution. And for the light outside 30 days free return, you need to cover the shipping to return the light to us.