Shipping

Shipping Fee: Shipment within the U.S. Free shipping when orders over $49 or more after any discount codes and Coupons/Reward Dollars have been applied. Black Diamond and Legend members can enjoy free

Shipping delay

We sincerely apologize for the delay in delivering your order. We understand your frustration and want to provide you with the best possible solution. To optimize the logistics delay, we recommend the following steps:   1.Track Your Shipment: Please track your shipment using the provided link: https://www.olightstore.com/orderSearch.html. This will give you the most up-to-date information on the status of your order.   2.Wait for a Few More Days: Sometimes, shipments can experience unexpected delays due to various factors. We suggest waiting a couple more days to see if there are any updates on the tracking information. In many cases, the package may still be in transit and could arrive shortly.   3.Contact Customer Support: If you find that your order is delayed or the logistics status has not changed after waiting for more than five days, please contact our customer support team. (cs@olightstore.com)Our customer service team will be able to assist you further and provide immediate solutions to resolve the issue.